FAQ

You can place your order directly through our website olif.in. Simply browse the menu, select your items, choose your delivery date and time slot, and check out. To make this easier, we have categorised everything by dietary specs as well as type of product.

We typically require at least 24hrs of notice. Any orders done by 7PM, are delivered the next day as per chosen slot (1PM-4PM or 4PM-8PM).

Preordering helps us maintain high quality and minimize waste. That being said, certain items can be prepared on shorter notice. Please connect with us on 9810911504 within our working hours to inquire.

We deliver across most parts of Delhi NCR. Delivery charges vary by location and will be calculated at checkout. We only do Pan India deliveries for very few products from Oct-March.

We accept all major debit/credit cards, UPI, net banking, and wallets. Payment is required in advance to confirm your preorder. Please note we don't have cash on delivery.

Sorry, we don't at the moment. We operate only for prescheduled orders/pickups/deliveries.

Each order is made in small batches, made with handpicked, carefully sourced ingredients. We don't stock products for days, like many brands in the market. We don't add any preservatives, essences, colours, or artificial flavourings to our products. Many suppliers we work with, focus on organic, ethical practices as well. To know more, please head to the about us section or check out our socials for Behind the Scenes.

We package our celebration cakes with acetate plastic wrap on sides of the cake, tape the cake board to the box, and seal it properly. For shorter transits upto 6KM we are able to dispatch on bikes/scooties with frozen gel packs.

For longer transits, we deliver delicate celebration cakes through unattended cabs. Incase of any excess delivery charges to be paid for the cab, we will be requesting for the same via Whatsapp. The cab only arrives till your building entrance, and someone from your end needs to be available to come downstairs to receive. Please note, we highly recommend only ordering for delicate cakes for nearby pincodes due to the nature of the product. Pickups are always welcome from our kitchen in Greater Kailash 1.

We don't, at the moment. All our orders are dispatched through 3rd party delivery agents.

We only provide customisations for 1.5kg and onwards in celebration cakes. Tiered cakes start from 3kg onwards.